Privacy Policy

This Privacy Policy applies to the personal information we obtain through LiteraVault properties which includes: websites, desktop and mobile apps, and other tools offered by LiteraVault that reference this Privacy Policy (“Online Channels”); offline collection, including LiteraVault events, surveys, questionnaires, customer user research and evaluations (“Offline Channels”); and third-party sources, including business partners, ad networks (collectively, the “Offerings”).

Personal information we obtain
The types of personal information we obtain include:

  • contact information (such as name, email address, telephone number);
  • information used to create your online account (such as username and password);
  • photographs;
  • location data which is derived from your IP address, country and zip code;
  • clickstream data and other information about your online activities
  • other personal information we obtain through our Offerings.

Please note that providing personal information to us is voluntary on your part.

We use the information we obtain to:

  • provide and administer our products and services (including websites and apps for which you have registered);
  • create and manage your account with LiteraVault;
  • perform data analytics (such as research, trend analysis);
  • communicate with you about your account (including sending emails relating to your registration, account status and other important information);
  • verify your identity and protect your account against unauthorized use or abuse of our services;
  • protect against, identify and prevent fraud and other unlawful activity, claims and other liabilities;
  • comply with and enforce relevant industry standards, contractual obligations and our policies;
  • maintain and enhance the security of our Online Channels, products, services, network services, information resources and employees; and
  • respond to your inquiries.

Cookies

LiteraVault uses cookies and similar technologies on our Online Channels that collect certain information about you by automated means. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser

We use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we obtain in this manner includes IP address and other identifiers associated with your devices, types of devices connected to our Offerings, device characteristics (such as operating system), referring/exit pages, navigation paths, access times, browser preferences and characteristics, installed plugins, local time zones, local storage preferences, clickstream data and other information about your online activities. Some of these cookies are session cookies (which are automatically deleted when you close your browser) and others are persistent cookies (which remain on your computer or other Internet-connected device for a period of time after you end your browsing session, unless you delete them).

Do we sell your personal information?

We do not sell or otherwise disclose personal information about you except as described here or at the time of collection. LiteraVault may share personal data in the following ways:

  • if sharing your data is necessary to provide a product, service or information you have requested;
  • within LiteraVault for the purposes described in this Privacy Policy;
  • with our customers to report and help manage issues requiring support or as part of consulting services;
  • with service providers we have engaged to perform services on our behalf (such as customer support, customer relations management and data analytics).
  • with approved LiteraVault partners, to offer and provide our products and services to you; and
  • with our joint marketing and sales partners and other business partners who help us with our business operations or other aspects of our business and for the purposes described in this Privacy Policy.

We also may disclose personal information about you (1) if we are required or permitted to do so by applicable law, regulation or legal process (such as a court order or subpoena), (2) to law enforcement authorities or other government officials to comply with a legitimate legal request, (3) when we believe disclosure is necessary to prevent physical harm or financial loss to LiteraVault, its users or the public as required or permitted by law, (4) to establish, exercise or defend our legal rights, and (5) in connection with an investigation of suspected or actual fraud, illegal activity, security or technical issues.

Your Rights and Choices

We offer you certain choices in connection with the personal information we obtain about you, such as how we use the information and how we communicate with you. To update your preferences, limit the communications you receive from us or submit a request, please contact us as specified in the How to Contact Us section of this Privacy Policy. You can also unsubscribe from our mailing lists by following the “Unsubscribe” link in our emails.

When you use our Online Channels, both we and certain third parties (such as our advertising networks, digital advertising partners and social media platforms) may collect personal information about your online activities, over time and across third-party websites. Certain web browsers allow you to instruct your browser to send Do Not Track (“DNT”) signals to websites you visit, informing those sites that you do not want your online activities to be tracked.

Retaining your personal information

We maintain administrative, technical and physical safeguards, consistent with legal requirements where the personal information was obtained, designed to protect against unlawful or unauthorized destruction, loss, alteration, use or disclosure of, or access to, the personal information provided to us through the Channels.

To the extent permitted by applicable law, we typically retainpersonal information we obtain about you for as long as it is needed (1) for the purposes for which we obtained it, in accordance with the terms of this Privacy Policy, which generally means that we will keep your personal information for the duration of our relationship or as long as you keep your account open with us; or (2) to take into account applicable statute of limitation periods and comply with applicable laws, resolve disputes and enforce our agreements. As described in the “Your Rights and Choices” section above, to the extent provided by the law of your jurisdiction, you may request that we delete your information or restrict the processing of such information by contacting us as indicated below.

Children’s Personal Information

The Online Channels are designed for a general audience and are not directed to children under the age of 14. We do not knowingly collect or solicit personal information from children under the age of 14 through the Online Channels. If we become aware that we have collected personal information from a child under the age of 14, we will promptly delete the information from our records. If you believe that a child under the age of 14 may have provided us with personal information, please contact us as specified in the How To Contact Us section of this Privacy Policy.

Changes to Our Privacy Policy

This Privacy Policy may be updated at any time.

If you have any questions or comments about this Privacy Policy or if you would like us to update information we have about you or your preferences, please contact us here.

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